Contact
How can you contact us? By phone, by email, or through the apps you're used to.
We'll work with you to select your flight, a specific seat, and any additional services.
Changes to reservations, luggage, complaints, and questions about past trips.
Corporate customers, invoices, tours, and partnerships.
Company Headquarters
Václavské náměstí 832/19
110 00 Praha 1 — Nové Město
Česká republika
This address is our headquarters, not a customer service office—we do not handle tickets or luggage here. We’ll be happy to assist you by phone, email, or through our apps.
- Company ID Number
- 25609815
- Tax ID Number
- CZ25609815
When to Reach Us
We’re available by phone every day. If you can’t reach us right away, we’re probably on another call—we’ll call you back as soon as we can. We respond to emails as quickly as possible.
Pickup Locations
The address above is our company headquarters, not a bus stop. You can find the bus departure locations on the Bus Stops page—each location includes a map, address, and GPS coordinates for navigation.